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Ships within 48 hours · Estimated delivery Jul 27 - Aug 1
This certification workshop is designed for individuals looking to fully integrate the SuccessFinder 360 assessment into their practices
SuccessFinder 360 transforms feedback into real growth drivers
** The report requires manual correction and will be sent within 72 hours of test completion
six role-play situations are used to assess these five key competencies specific to a leadership role: problem-solving
you must first complete the SuccessFinder Certification
Client Contact Center Test (T3C) - Client Service & Sales personality This certification workshop is designedDescription This tool is a simulation designed mainly for entry level positions in customer service and collections contact centres. Four categories of competencies are assessed: functional aspects (e. g., client oriented), personal aspects (e. g., empathy), sales aspects (e. g., negotiation skills) and results performance aspects (e. g., self confidence).