Learner Guide-SIRXCOM002 Work effectively in a team Course Core units BSBCUE301 Use multiple

Core units BSBCUE301 Use multiple information systems BSBCUE307 Work effectively in customer engagement BSBCUE309 Develop product and service knowledge for customer engagement operation BSBCUS301 Deliver and monitor a service to customers Elective units BSBITU307 Develop keyboarding speed and accuracy Group A BSBWOR301 Organise personal work priorities and development Group A BSBWHS201 Contribute to health and safety of self and others Group B BSBSUS401 Implement and monitor environmentally sustainable work practices Group B BSBMGT402 Implement operational plan Group B BSBWOR203 Work effectively with others Group B ICTSAS305 Provide ICT advice to clients Group B BSBITU213 Use digital technologies to communicate remotely Group A If you require RPL Kits with comprehensive benchmarking

develop and evaluate health promotion and community development programs If you require RPL Kits with comprehensive benchmarking

Core units FWPCOT2257 Use hand-held tools FWPTMM3213 Read and interpret timber truss or wall frame fabrication plans FWPCOT3226 Assess timber for manufacturing potential Elective units FWPCOR2202 Communicate and interact effectively in the workplace FWPCOR2205 Follow WHS policies and procedures FWPCOR3202 Conduct quality and product care procedures FWPCOT3308 Assemble timber wall frames FWPCOT2206 Stack and bind material FWPCOT2234 Dock material to length FWPCOT2255 Store materials FWPCOT3234 Cut material using CNC sizing machines FWPTMM2205 Cut material to length and angles MSMPCI102 Apply effective work practices If you require RPL Kits with comprehensive benchmarking

Units of competency SITHFAB016 Provide advice on food SITHFAB017 Provide advice on food and beverage matching SITHFAB002 Provide responsible service of alcohol * We can develop additional elective units that are not listed on request (Please contact us for further information)

aggressive or abusive customers SIRXCEG006 Provide online customer service SITHFAB002 Provide responsible service of alcohol If you require RPL Kits with comprehensive benchmarking

Learner Guide-SIRXCOM002 Work effectively in a team Course Core units BSBCUE301 Use multipleOur learner guides contain everything you need to begin training your learners. The learner guides have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce