SCORM Compliant Package-SITXHRM012 Monitor staff performance MSM Integrate digital versions into your

Integrate digital versions into your LMS

Core units SIRXCEG001 Engage the customer SIRXCEG002 Assist with customer difficulties SIRXCEG003 Build customer relationships and loyalty SIRXCOM002 Work effectively in a team SIRXIND001 Work effectively in a service environment SIRXRSK001 Identify and respond to security risks SIRXSLS001 Sell to the retail customer SIRXWHS002 Contribute to workplace health and safety Elective units CHCDIV001 Work with diverse people SIRXCOM003 Promote team cohesion SIRXCEG008 Manage disrespectful

Core units SITHCCC023 Use food preparation equipment SITHCCC027 Prepare dishes using basic methods of cookery SITHCCC034 Work effectively in a commercial kitchen SITHKOP009 Clean kitchen premises and equipment SITHPAT011 Produce cakes SITHPAT012 Produce specialised cakes SITHPAT013 Produce pastries SITHPAT014 Produce yeast-based bakery products SITHPAT015 Produce petits fours SITHPAT016 Produce desserts SITXFSA005 Use hygienic practices for food safety SITXFSA006 Participate in safe food handling practices SITXHRM007 Coach others in job skills SITXINV006 Receive

Type C buildings CPCCBC5001 Apply building codes and standards to the construction process for Type B construction CPCCBC5002 Monitor costing systems on complex building and construction projects CPCCBC5003 Supervise the planning of onsite building and construction work CPCCBC5005 Select and manage building and construction contractors CPCCBC5007 Administer the legal obligations of a building and construction contractor CPCCBC5010 Manage construction work CPCCBC5011 Manage environmental management practices and processes in building and construction CPCCBC5013 Manage professional technical and legal reports on building and construction projects CPCCBC5018 Apply structural principles to the construction of buildings up to 3 storeys CPCCBC5019 Manage building and construction business finances Elective Units BSBPMG532 Manage project quality BSBPMG538 Manage project stakeholder engagement CPCCBC5004 Supervise and apply quality standards to the selection of building and construction materials If you require RPL Kits with comprehensive benchmarking

Units of competency AHCPCM401 Recommend plants and cultural practices AHCPCM501 Diagnose plant health problems AHCPGD501 Manage plant cultural practices AHCPGD402 Plan a plant establishment program If you require RPL Kits with comprehensive benchmarking

SCORM Compliant Package-SITXHRM012 Monitor staff performance MSM Integrate digital versions into your* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.