Ignore Your Customers (and They'll Go Away): The Simple Playbook for Delivering the Ultimate Customer Service Experience Author Susan Merrill Trinity Evangelical Divinity School) is

Trinity Evangelical Divinity School) is Director of Content Development and Distribution for Redeemer City to City

In a world where madmen rule

In this gospel-centered book

re willing to commit to a little hard work up front

For more on the lives of the Spurgeons

Ignore Your Customers (and They'll Go Away): The Simple Playbook for Delivering the Ultimate Customer Service Experience Author Susan Merrill Trinity Evangelical Divinity School) isThe ultimate, practical guide to transforming your customer service, company culture, and customer experience, endorsed by all the top names in the field. Great customer service may be today's most essential competitive advantage. Yet when it comes to delivering great customer service and a great customer experience, most companies tragically continue to miss the mark. But you can succeed where so many have failed: Ignore Your Customers (and They'll