Learner Guide-CHCCSM013 Facilitate and review case management AUR Units of competency SIRXMKT002 Use

Units of competency SIRXMKT002 Use social media to engage customers SIRXCEG006 Provide online customer service BSBXCS303 Securely manage personally identifiable information and workplace information ICTWEB304 Build simple web pages If you require RPL Kits with comprehensive benchmarking

Units of competency ICTCYS604 Implement best practices for identity management ICTCYS608 Perform cyber security risk assessments ICTCYS606 Evaluate an organisation's compliance with cyber security standards and law ICTCYS601 Create cyber security standards for organisations If you require RPL Kits with comprehensive benchmarking

diseases and disorders AHCSOL202 Assist with soil or growing media sampling and testing AHCWHS201 Participate in work health and safety processes Elective units AHCARB201 Apply a range of treatments to trees AHCARB206 Operate and maintain stump grinding machines AHCARB303 Perform pruning operations AHCARB311 Tie

pastries and breads HLTAID003 Provide first aid SITHFAB005 Prepare and serve espresso coffee SITXFSA002 Participate in safe food handling practices SITXHRM004 Recruit

Trainer/Assessor Assessment Pack

Learner Guide-CHCCSM013 Facilitate and review case management AUR Units of competency SIRXMKT002 UseOur learner guides contain everything you need to begin training your learners. The learner guides have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce