Learning and Assessment Kit-ICTSAS438 Implement maintenance procedures PSP CPCCCM1014A Conduct workplace communication

CPCCCM1014A Conduct workplace communication

Core units ICTTEN202 Use hand and power tools ICTTEN208 Use electrical skills when working with telecommunications networks ICTTEN211 Work effectively in a telecommunications network environment ICTWHS204 Follow work health and safety and environmental policy and procedures ICTWOR308 Provide customer service to telecommunications customers Elective units BSBSUS201 Participate in environmentally sustainable work practices CPCCWHS2001 Apply WHS requirements

the identification and support of learners’ Language

These components include: Context and conditions of assessment

RTO Policies and Procedures

Learning and Assessment Kit-ICTSAS438 Implement maintenance procedures PSP CPCCCM1014A Conduct workplace communicationOur learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to