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Units of competency SITXCCS007 Enhance customer service experiences SITXCCS008 Develop and manage quality customer service practices SITXCOM005 Manage conflict * We can develop additional elective units that are not listed on request (Please contact us for further information)
fabrics and textiles used in the TCF industry MSTCL2024 Press work MSTCL2007 Lay up
Units of competency BSBOPS404 Implement customer service strategies BSBTWK502 Manage team effectiveness SIRXCEG004 Create a customer-centric culture BSBCMM412 Lead difficult conversations If you require RPL Kits with comprehensive benchmarking
Units of competency HLTAHA019 Assist with the monitoring and modification of meals and menus according to individualised plans HLTAHA021 Assist with screening and implementation of therapeutic diets HLTAHA018 Assist with planning and evaluating meals and menus to meet recommended dietary guidelines HLTAHA020 Support food services in menu and meal order processing * We can develop additional elective units that are not listed on request (Please contact us for further information)
Units of competency CPCCWHS1001 Prepare to work safely in the construction industry CPCCVE1011 Undertake a basic construction project CUASTA211 Develop basic staging skills SITXCCS006 Provide service to customers CPCCOM1015 Carry out measurements and calculations CPCCOM2001 Read and interpret plans and specifications CUAWHS312 Apply work health and safety practices CPCCWHS2001 Apply WHS requirements
Learner Guide-MSL973023 Perform fire pouring techniques Certificate IV Units of competency SITXCCS007 EnhanceOur learner guides contain everything you need to begin training your learners. The learner guides have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all documents to you in Microsoft Word format, so you can easily customise them as required. You are free to rebrand and reproduce